Specialty Services

My Direct Tech

Service Plans Specific to Your Needs

Customized Service Plan
Fixed Rate Pricing
Dedicated Techs

Unplanned downtime for service can disrupt business and also derail budgets. With My Direct Tech you have a dedicated DOC Services account team and techs working directly with you to understand your needs, increase service levels, and save you money. We customize service plans to provide you the right mix of service, preventative maintenance, and data — all at a consistent, fixed rate.

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Tailored Service Keeps

Your Equipment in Top Shape

Since 2006, DOC Services has worked with individual customers to tailor service plans to specific needs. My Direct Tech dedicates customized solutions to each client blending effective performance, proactive service, and cost savings capabilities to help you achieve your service goals.

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Dedicated Focus on Optimizing Service

DOC Services provides cost-effective service plans customized to you.

My Direct Tech is for businesses of all sizes. We can customize a plan to suit your service needs, budget, and schedule. With data insights into parts and service history, we’ll design and continuously adapt a preventative maintenance schedule while also providing efficient and effective reactive maintenance to cut unexpected downtime.