By Equipment
Leveraging Data to Meet Your Needs
DOC Services quickly dispatches thoroughly trained teams to meet your equipment needs. But, that only goes so far, right? Knowing what’s wrong and how to fix it doesn’t matter much if the needed parts aren’t available. That’s why we use innovative inventory management technology to ensure that our people are equipped with the necessary parts when they answer your service call.
When Equipment Is Down
Every Moment Counts
DOC Services draws on 35+ years in the industry to ensure we’re providing top quality partner service. Count on us to know what to do, how to do it, and have the necessary parts to get the job done right.
Each of our service trucks rolls equipped with an extensive amount of inventory — unparalleled by our competitors.
If we don’t have a part on-hand, it’s often found in our expansive Fort Mill, SC, warehouse. We’ll deliver it ASAP, overnight and six days a week.
Long-standing relationships with local, national, and international suppliers helps mitigate OEM delays and get you back up and running faster.
Our customer support and repair experts are always inputting data to enhance our ability to act proactively and help you avoid unexpected downtime.
Down With Downtime
Cut downtime delays with DOC Services providing you cost-effective and rapid asset servicing.
To keep our inventory current and meet each customer’s needs we systemize our onsite visits to better understand your equipment and the parts needed. Using that data, and trends identified across our broad client base, we can help predict equipment failures or part breakdowns and support your preventative maintenance efforts.
