DOC Services call center

Service Operations

Field Operations + Service Hours

We’re Always Here For You

24/7/365 Support
Triage Support + Escalation
Dedicated Hotline

One call to our 24/7/365 call center, is all you need to make. We manage incoming requests from one centralized location and schedule your service to provide a solution based on your equipment need and priority.

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employees collaborating on customer service needs

Ready Response to Service Needs

DOC streamlines dispatch nationwide to ensure your equipment keeps running smoothly.

Our superior technicians, coupled with our advanced technology, provide you with the best-in-class care. Our centralized call center coordinates with field operations management to send the right technician to the job, equipped with the necessary inventory on the truck, to ensure effective, efficient response. Communication is a top priority too and we will keep you, our customer up to date.