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Innovative Technology

Our Innovation Results in Efficiency

We live in a fast paced world of innovation and change where new technologies arrive almost daily. At DOC, we value technology and use it wisely in both the office and the field. We monitor service calls in real time and technicians carry standard issue smartphones/tablets.

Together these tools improve field service and routing efficiency. We provide our customers with twenty-four hour call center support, detailed reporting capabilities, and customized applications for unique service needs. We work together with our customers to develop key performance indicators (KPIs) that ensure the highest quality standards. As a result, our commitment to innovative technology ensures our customers receive greater cost savings and less equipment downtime.

Innovative Technology

Our Innovation Results in Efficiency

We live in a fast paced world of innovation and change where new technologies arrive almost daily. At DOC, we value technology and use it wisely in both the office and the field. We monitor service calls in real time and technicians carry standard issue smartphones/tablets.

Together these tools improve field service and routing efficiency. We provide our customers with twenty-four hour call center support, detailed reporting capabilities, and customized applications for unique service needs. We work together with our customers to develop key performance indicators (KPIs) that ensure the highest quality standards. As a result, our commitment to innovative technology ensures our customers receive greater cost savings and less equipment downtime.

Parts Management
Technician Development
Innovative Technology
Service Excellence
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This Second Generation Company has an unparalleled commitment to service not typically seen in the industry. DOC Maintenance is built upon one prin...

David H.,
International Home Improvement Retailer

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