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FT Service Center Coordinator - copy

Fort Mill, SC

Date Posted: 03/06/2018

Job Snapshot

Employee Time:

Full-Time

Location:

Fort Mill, SC

Job Type:

Customer Service

Experience:

Not Specified

Job Description

If you’re looking for an opportunity to build a rewarding and long-term career as a Service Center Administrative Quoter with an industry-leading company, join us today at DOC Services Inc.! Established since 1988, we are an equipment provider of heating and cooling, commercial food and retail facilities. With over 28 years of experience and, with full certified technicians, we provide our customers with support and repair solutions designed to extend the life of their equipment, reducing down time and minimizing the impact of your bottom line.

Due to our phenomenal expansion, we are seeking a full-time Administrative Quoter Support to join our Service Department. In this position, you will be receiving orders from customers, post their requests and provide quotes for new customers. We offer very competitive compensation packages, as well as plenty of room for continued professional development. If this sounds like the opportunity you have been looking for, contact us today, we’re looking forward to meeting you!

 

"What's in it for you?"

  • Competitive compensation
  • 401(k) plan
  • Paid time off
  • Medical, dental and vision insurance plans

Job Responsibilities

As a Quoter, you will play a key role in supporting the service team.

***This is an entry-level position***

 

 

Specific duties for this repair technician role include:

Managing the “waiting quote” board to prepare proposals for various customers

Submitting proposals via customer websites

Learn and understand the different customer rates and billing parameters

Work closely and communicate with Coordinators on proposals for work orders in their area

Additional tasks as needed

 

 

Job Requirements

Skills

Basic computer knowledge

Data entry

Basic math calculations

Organization

Attention to detail

Microsoft office suite

Professional written and verbal communication

 

We are looking for a Service Center Quoter who combines strong motivational and leadership skills with solid administrative and time-management abilities. You should also be highly organized and detail-oriented, with the ability to efficiently manage multiple tasks in a timely manner. In addition, you should also demonstrate excellent verbal and written communication skills in order to effectively speak with customers and employees.

Specific qualifications for this full time equipment maintenance technician role include:

  • Specific qualifications for this Service Administrative Support role include:

  • High school diploma or GED
  • Ability to create and understand different work orders
  • Efficiency working on a specific budget
  • Ability to maintain a professional appearance, behavior and positive attitude
  • Strong customer service experience
  • Proficiency with computers and MS Office products
  • Experience in a service industry, preferred

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